Posts Tagged “customer”

cruising.JPGNot yet sure if it is a good news or not, but Air France has become the first airline in the world to offer an in-flight mobile phone service on international flights.

One Airbus A318 aircraft operating European routes has been fitted with a mini GSM base station to provides 123 passengers the possibility to :

  • Send and receive sms and mms messages
  • Send and receive emails via all phones with Internet access

During the second half of the trial, passengers will be able to make and receive phone calls, with the service being regulated to maintain passengers’ comfort and well-being.

If passengers kindly turn off ringing traffic data from/to an aircraft should not be a big deal, if not journeys may become quite annoying with uninterrupted flow of incoming messages ringing alert.

Hard to imagine how will be a long haul flight with full mobile phone services (voice and data) "offered" to passengers. 

At the end of the six-month trial, Air France will examine the feedback and comments made by customers to determine whether to launch this service on all its flights.

What is your feeling about the availability of in-flight mobile phone service ? 

For the technical part,
Air France uses Mobile OnAir onboard mobile telephony system, certified by EASA (European Aviation Safety Authority) which does not interfere with the radio-navigation instruments on this Airbus A318 and may only be used at cruising altitude once the new illuminated sign “Switch off your phone” is turned off (recycling the "no smoking" sign ?).  The system is activated at 3,000 metres (10,000 feet).

afgsm.JPG

More about this trial on AirFrance site including a video of the 1st trial flight.

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wifithief.jpgI found the article below on "The Register" site and asked myself the following question: 

If connecting to Internet using an open and unsecured wifi access point is considered as a crime, why authorities do not apply the same principle to other services (mainly electricity and water) we often use without any formal agreement of the owner ?

 " More than half of computer users have illegally stolen Wi-Fi connections, according to The Times - but only 11 alleged offenders have been arrested in the UK, as the police seem to think those deploying Wi-Fi should be more careful about securing their connections.

The data was collected from a "Have Your Say" survey on the website of security-specialist Sophos: apparently 54 per cent of the 560 people who responded admitted nicking bandwidth from insecure Wi-Fi routers.

This might say more about Sophos customers than the general population, and extrapolating the results to every computer user in the country is probably a crime against statistics: so that's exactly what The Times has done.


Anyone caught stealing a Wi-Fi connection can be fined up to a grand, even if it's left unsecured, so make sure you ask nicely next time you're looking to log on, and if the person next to you has never stolen a Wi-Fi connection then we have to assume that you have. "

What is your opinion about accessing open wifi ? Do you think it is a crime ?

Source: The Register

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everest.jpgChina Mobile, the World largest mobile phone service provider with its 350 millions customers (mainly in China!) has completed the installation and testing of their 3 mobile phone base stations installed on Mt-Everest slopes.

The 3 solar-powered stations installed respectively at 5200, 5820 and 6500 meters above sea level, were transported by porters and yaks and built in a harsh environment where oxygen level is only 38 percent of what it would be on ground. They will make possible for climbers and those who will be 2008 Summer Olympics torch relay route to establish and receive calls along the entire Mount Everest climbing route, including its 8'848m. peak.

After the completion of these ultimate test, China mobile workers immediately started to pack all equipments away for the winter. The station will be reinstalled next summer before 2008 Beijing Olympics.

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