Back online after few days on Chinese Mountains I discovered lots of interesting informations about Internet disruptions which occurred earlier this month and impacted more than 90 millions Internet users. Outages were due to up to cuts on up to 9 submarines cables located, for most of them, around the Arabian Peninsula.

"I Love Bonnie" published on the 12th the excellent "The Submarine Cables - A Complete Guide to the 2008 Internet Outage". The post contains tons of informations and links and provides a detailed review of the events. Media coverage can be found on Renesys site. Steven M. Bellovin professor at Columbia  University analyzed the possible causes of these outages.

Some also speaks, indeed, about conspiracy  

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I don't want to defend Skype after the outage their login system faced last week (16-18.08.07), as they are doing it lots better than me, but I'm amazed by the quantity of critical and harsh reactions following this unforeseen interruption of service.

I have the impression that Skype critical voices are not so loud and mean when their local ISP, mobile  operator, telephone company, electricity or any other services they subscribe, including indispensable ones such lift, coffee machine, PS3 etc..

Skype outage was the first major glitch for the last 4 years which is more than excellent record in term of reliability. During that period how many time you have not been able to send SMS, pass a phone calls and even access the Internet either from home or at work ? 

In addition, Skype took the decision to compensate their paying customers (Skype Pro, Skype Unlimited,
SkypeIn or Skype Voicemail customers) by extending their subscription for 7 days in a goodwill gesture.

What I would propose is to spead the word among all Telco's and ISP (to start with) that automatic compensations are most welcome whenever they are not able to deliver the service we are paying for (perfect example of bad ISP behavior in Switzerland, video in French). 

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